Player Wellbeing First

Responsible Gaming – Play Smart on Bonus8

Gaming should always be something you enjoy — hindi dapat maging stress. At Bonus8, we give every Filipino player the tools, knowledge, and support to stay in control of their gaming habits.

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Our Commitment to Responsible Gaming

Bonus8 is fully committed to promoting responsible gaming across all our platforms — from basketball betting and baccarat to sabong and virtual sports. We believe that a well-informed, self-aware player is the foundation of a healthy gaming environment. That is why we invest in tools and educational resources that put player welfare front and centre, not as a checkbox requirement but as a genuine part of who we are.

PAGCOR Licensed 21+ Only KYC Verified

Tools to Keep Your Gaming in Check

Bonus8 provides practical responsible gaming tools built right into your account settings — no need to call anyone or wait in a queue.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your Bonus8 account. Once you hit your limit — whether it's ₱500 or ₱50,000 — you simply cannot top up further until the period resets. You stay in full control of your spending.

Session Time Reminders

It's easy to lose track of time when you're in the middle of a baccarat run or a PBA live bet. Bonus8 lets you set session duration alerts so you get a heads-up when you've been playing longer than you planned.

Self-Exclusion

If you feel you need a complete break, our self-exclusion feature lets you block your own account for a chosen period — from 30 days up to a permanent exclusion. Contact support@bonus8.best and we will act on it within 24 hours.

Reality Checks

During active gaming sessions, Bonus8 can send in-session pop-ups showing how long you've been playing and your net balance for the session. A small nudge that makes a big difference.

Loss Limits

Set a maximum loss threshold per day or week. Once that amount is reached, your account automatically pauses further play for the period. It prevents chasing losses — one of the most common signs of problem gambling.

24/7 Player Support

Our support team is always available if you need to talk through your options, set up a restriction, or just ask questions about responsible gaming. Walang judgment — we're here to help.

How to Set Up Your Responsible Gaming Limits

1

Log In to Your Account

Access your Bonus8 account using your registered email and password. First time? Register here — the whole process takes under five minutes.

2

Go to Account Settings

Click your profile icon in the top-right corner and select "Account Settings" from the dropdown. From there, navigate to the "Responsible Gaming" tab.

3

Choose Your Limit Type

Pick from deposit limits, loss limits, session time reminders, or reality check frequency. You can set multiple restrictions at the same time.

4

Set the Value and Period

Enter your preferred limit amount in Philippine Pesos (₱) and choose the reset period — daily, weekly, or monthly. Changes take effect immediately.

5

Confirm and Save

Review your settings and hit "Save." You'll receive a confirmation email to support@bonus8.best for your records. Note: increasing a limit requires a 24-hour cooling-off period before it takes effect.

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Responsible Gaming Tools at a Glance

Tool What It Does Available Periods Takes Effect
Deposit Limit Caps how much you can deposit in a set period Daily / Weekly / Monthly Immediately
Loss Limit Stops play once your net loss hits the threshold Daily / Weekly / Monthly Immediately
Session Timer Sends alert after a set play duration 30 min / 1 hr / 2 hr / Custom Next session
Reality Check In-game pop-up showing time played and balance Every 30 / 60 / 90 minutes Next session
Self-Exclusion Blocks account access for a chosen period 30 days / 90 days / 6 months / Permanent Within 24 hours
Cool-Off Period Temporary account pause without full exclusion 24 hours / 48 hours / 7 days Immediately

Are You Gaming Responsibly?

Honest self-assessment is the first step toward maintaining a healthy relationship with online gaming. Ask yourself the following questions — if you answer "yes" to three or more, it may be time to use our responsible gaming tools or reach out for support.

1

Do you spend more time or money on gaming than you originally intended?

2

Have you borrowed money or sold personal belongings to fund your gaming?

3

Do you feel restless or irritable when you try to cut back on gaming?

4

Have you missed work, school, or family commitments because of gaming?

5

Do you chase losses — continuing to play in an attempt to win back money you've lost?

6

Have you hidden your gaming activity from people close to you?

7

Do you find yourself gaming to escape stress, anxiety, or personal problems?

If you recognise some of these patterns in yourself, please email us at support@bonus8.best. Our team will help you set up the right tools or point you to professional support resources available in the Philippines.

Signs of Healthy Gaming

Responsible gaming is about enjoying the experience without letting it take over other parts of your life. Here's what healthy gaming looks like on Bonus8:

  • You set a gaming budget before you play and stick to it — whether it's ₱200 or ₱2,000.
  • You treat gaming as entertainment, not as a way to earn a regular income.
  • You only play with money you can genuinely afford to lose without affecting your daily needs.
  • You take regular breaks and do not let gaming sessions run for hours without stopping.
  • You accept losses calmly without feeling compelled to keep playing to recover them.
  • Your gaming does not interfere with work, family time, or other responsibilities.
  • You feel good — or at least neutral — when you walk away, win or lose.
  • You openly discuss your gaming with family or friends without feeling ashamed.
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Protecting Minors – Strict 21+ Policy

Bonus8 enforces a strict minimum age of 21 years in compliance with Philippine gaming regulations set by PAGCOR. All new accounts go through KYC identity verification before any deposits or withdrawals are processed. If we suspect or discover that a minor has accessed our platform, the account is immediately suspended and all funds are returned. We also encourage parents and guardians to use parental control software on shared devices to prevent underage access to online gaming platforms.

Frequently Asked Questions on Responsible Gaming

Log in to your Bonus8 account, go to Account Settings, and click on the "Responsible Gaming" tab. From there you can set daily, weekly, or monthly deposit limits in Philippine Pesos (₱). The limit takes effect immediately and you'll receive a confirmation email. If you want to increase your limit later, a 24-hour cooling-off period applies before the change takes effect — this is by design to protect you.

When you request self-exclusion — either through account settings or by emailing support@bonus8.best — our team processes it within 24 hours. Your account is locked and you will not be able to log in, deposit, or play during the exclusion period. Any pending withdrawals will still be processed to your registered GCash, Maya, or bank account. Marketing communications will also be suspended for the duration of your exclusion.

Yes. If you decide that online gaming is no longer right for you, you can request permanent account closure by emailing support@bonus8.best with the subject line "Permanent Account Closure." All outstanding balances will be refunded to your verified payment method before closure. Permanent closures cannot be reversed, so please make sure this is what you want before submitting the request.

In the Philippines, players dealing with problem gambling can reach out to the National Council on Disability Affairs (NCDA), mental health professionals at public hospitals under PhilHealth, or speak to a licensed counsellor. Bonus8 support staff can also help connect you with appropriate resources — just email support@bonus8.best and our team will respond privately and without judgment.

Absolutely. Our cool-off feature lets you pause your account for 24 hours, 48 hours, or up to 7 days without triggering a formal self-exclusion. It's a great option if you simply need a short breather. During a cool-off period, you can still contact customer support and process any pending withdrawals, but you cannot log in to play or make new deposits.

Yes. If you find that certain game categories — like sabong or live baccarat — are more problematic for you than others, you can request a category-specific restriction through our support team. Email support@bonus8.best with the games you'd like restricted and the duration, and we'll apply it to your account within 24 hours.

Enjoy Bonus8 — the Smart Way

Join thousands of Filipino players who game responsibly on Bonus8. Sign up today, set your limits from day one, and keep the fun in gaming. Tara, laro na — pero laro nang matalino.